How to Raise a Complaint

Last updated: October 2026

We want every homeowner who reaches Shreveport Roof Replacement to be treated fairly and honestly. If something went wrong, tell us. This page explains how to file a complaint and what happens afterward. It is a general template and is not legal advice.

Topics You Can Raise

You can write to us about:

• Your experience when you called or contacted Shreveport Roof Replacement
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• The conduct of a provider we connected you with

If Your Concern Is a Provider

Providers in our network are independent businesses. They answer for their own estimates, pricing, work, warranties and customer service. If you have a problem with work on your home, the usual first step is to take it up with the provider directly and keep a written record.

Please still tell us. Feedback about providers helps us keep the network honest, and a provider that repeatedly falls short of what we expect may be removed. Shreveport Roof Replacement cannot settle contract disputes, refund money for a provider's work or make decisions for a provider.

What to Send Us

Email contact@roofreplacementshreveport.com and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you would like

After You Write

We will confirm we received your complaint by email, usually within a few business days. We then look into what happened, which can include contacting the provider. After that, we reply with what we found and any steps we plan to take.

If You Are Still Unhappy

You can reply and ask us to take another look. You may also contact your state consumer protection office or attorney general, or your local Better Business Bureau. For a licensed provider, your state contractor licensing board may be able to help too.

Contact

Email: contact@roofreplacementshreveport.com